Orders can be placed by:
We recommend that you order a good time in advance of the exam and that you keep a stock of examination papers for your more popular courses.
Delivery charges
UK £3.80 + VAT
UK next day £9.70 + VAT
Available for UK mainland (excluding Scotland and Northern Ireland) only - orders for next day delivery must be placed by phone latest at noon on the day before the delivery.
Europe (allow 2-3 days) £10.00 + VAT
Available for the following countries:
All EU countries, Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia Herzegovina, Canary Islands, Croatia, Faroe Islands, Georgia, Greenland, Iceland, Kazakhstan, Kosovo, Kyrgyzstan, Liechtenstein, Macedonia, Moldova, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City State.
Rest of the world (allow 3-5 days) £45.00 + VAT
Returns
Returns are accepted for:
- Incorrect goods
- Damaged goods
- Duplicate orders
If you need to return all or part of an order, please send the goods together with a completed goods return form
The CIEH Procedures Manual explains the full terms and conditions for ordering and returning goods.
For any enquiries regarding orders or returns, please contact the sales team.