9.00 Registration and refreshments
9.30 Welcome and outline of the day
Chair: Des Kelly OBE, Executive Director, NCF
9.40 Operations of the Care Quality Commission
CQC representative
- Timeline of new guidance and its legal implications
- Making information accessible to all
- How inspection and reporting will differ from current practice under the CQC
- Know the re-registration process
10.30 Maximise the value of your resources
Helga Goutcher, Head of Operational Compliance, BUPA
- Meeting budgets
- Encouraging staff retention
- Delivering quality of care with the right training
11.10 Refreshment break
SPLIT SESSIONS
Split session 1
Facilitated by:
Jayne Needham, Senior Public Health Strategy Manager, Derbyshire County PCT
11.30 Implications of the MCA DOLS
Diane Fossey, London Borough of Wandsworth
- Conveying a clear message of good practice
- Unravelling the paper work
- Balanced debate on the true impact of the MCA DOLS
12.10 How to best incorporate the Dementia Strategy
Bev Green and Kathy Feltham, Derbyshire Mental Health Trust
- Issues around the new NICE guidance on antipsychotic medication
- Care for mental health in older people in your care home
- Dementia care mapping
- Latest on treatments and statistics
Split session 2
Facilitated by:
Des Kelly OBE, Executive Director, NCF
11.30 Beating malnutrition
Sue Ullmann, Chair, NACC
- Serving quality nutrition within budget
- Prevention against malnutrition
- The MUST tool for assessment
12.10 Bring joy through meal times:
A practical approach
Sara Stanner, Nutritionist, BNF
- Making meal times fun
- Meeting the nutritional needs of older people
- Allocation of staff and resources
- Ensuring food and water are easily accessible
END OF SPLIT SESSIONS
12.50 Question and answer session
13.00 Lunch
14.00 Personalisation: a rough guide
Joanna Lenham, Practice Development Manager, SCIE
- The implications of Personalisation for all care home employees
- A preview of a short film for social care TV
- Choice and control for service users
- Demystifying Personalisation: the broader concept
14.40 Refreshment break
15.00 Risk assessment: Taking appropriate precautions
Nigel Lawrence, National Executive, NASHICS
- The practical elements from assessments to record keeping
- Risk assessment and management
15.40 Leadership skills that motivate and inspire
National Skills Academy for Social Care representative (confirmed)
- Taking responsibility for the implementation of policies
- Managing change effectively to ensure policy compliance
- A happy team: inspiring your staff
- Injecting dignity in care services
16.20 Question and answer session
16.30 Close