09 Dec

Improving outcomes and supporting people with hoarding behaviour

CIEH Member: £99
Affiliate member: £199
Non-member: £199

Time: 09.30 - 14.00

Please note that this training will be delivered via the Zoom online platform.  Please ensure that you are able to access this prior to booking.

How do I pay? Please click on the book now to complete the online booking. If your local authority does not allow credit card payments please speak to our contact centre: 020 7827 5800, or email [email protected]

Online (Zoom)

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This course is designed to be an educational, interactive and empowering online event that works to positively impact the active client work of participants and improve outcomes for people who hoard as well as the professionals and others who engage with them.
This one-day course encourages attendees to learn and utilise skills that will generate functional working models which can be improved upon and adapted to their own practice. 
Participants will work in break out groups for case discussions facilitated by EHPs from a range of hoarding research, teaching and practice experience. A full action plan is developed by the end of the course.

Learning Outcomes:

  • Participants should feel that their direct practice has been explored via psychological, practical, and legal information via discussion, video materials and activities.

Participants will:

  • Gain a better understanding of hoarding as a disorder
  • Generate functional working models which can be improved upon and adapted to your style and practice
  • Engage in person-centred risk assessment and planning
  • Be made aware of interventions which have been shown to improve outcomes

Who should attend:

This event is for Environmental Health Practitioners or anyone who is responsible for and is engaged in a process of enforced change in their Local Authority/ community.


"It is interesting to see and hear other authorities issues and how they deal with it."

"I found the topic around Capacity the most interesting. When completing an inclusive Risk Assessment with a hoarder whether they have capacity to execute a resolution to the matter."

"I found this was far more practical than previous hoarding training I have been on, the practical element was invaluable"

"Hearing from the speakers and other course attendees past experiences and knowledge around the area."

"Understanding that all attendees were experiencing similar issues."

June 2021 delegate comments

CPD: 4 hours

Megan Karnes

Megan Karnes is a professional Counsellor (BA (Hons), Clinical Supervisor, Mental Health Advocate and Organisational Development Consultant who established HoardingUK in 2008. Ms Karnes has led HoardingUK and built a reputation for success across a range of modalities. The service has successful outcomes across public-sector, private tenants and private homeowners. What we do results in enduring change, people stop hoarding and move forward. Ms Karnes also has a background working in large Charites and across the business sector.


Ellis Turner

Ellis Turner, Senior Lecturer Environmental Health, University of West of England. Ellis Turner is a Chartered Environmental Health Practitioner. He worked as an Environmental Health Practitioner in London for approximately 20 years, working across a range of roles including collaborating in partnerships of prevention with health and social care. Ellis`s research interests include hoarding behaviour and evaluating environmental health interventions. Ellis and Megan have co-authored a NHS-Islington fact sheet on hoarding behaviour and both contributed to the development of the Islington Hoarding protocol. Ellis is a trustee of the Association of London Environmental Health Managers and Hoarding UK.

Ayeisha Kirkham

Ayeisha Kirkham, Environmental Health Team Manager has worked as an Environmental Health Practitioner for almost 17 years and became a Chartered Environmental Health Practitioner in 2019. Ayeisha specialises in environmental protection topics (including air quality, noise control, public health, environmental crime, housing and also filthy and verminous premises). Ayeisha also has practical experience of dealing with filthy and verminous premises over a number of years, and also regular experience of providing advice to her team and other Agencies in relation to dealing with these cases and hoarding cases in an environmental health context in order to achieve the best outcome where possible

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