Special Procedures In Wales (F2F Conference)

Practical training day

Early bird price: £99 – early bird rate extended

How do I pay? Please click the book now button to complete the online booking. Please note payment for online bookings are card only.

To pay by purchase order, please email the details to [email protected], this is subject to your employer having this facility in place with CIEH. To speak with one of the team in our contact centre please call 020 7827 5800.

Special accommodation rate available - please click on the 'Accommodation' section below for more information.

About this conference

We’re bringing local authority officers together for an interactive training event dedicated to the preparation and implementation of the special procedures mandatory licensing scheme in Wales.

Through a series of workshop sessions, delegates will gain a practical insight into the performance of the special procedures designated in the Public Health (Wales) Act 2017:

  • Acupuncture
  • Body piercing
  • Electrolysis
  • Tattooing including semi-permanent makeup

These sessions will be followed by an open forum to discuss feedback in the context of the requirements of the licensing scheme. The training day will be complemented by exhibitions from a range of stakeholders and trade suppliers.

Training outcomes:

  • Benefit from productive interaction between industry and local authority officers
  • Familiarise yourself with how each special procedure is performed and the controls measure applied to minimise adverse health impacts
  • Learn about the preparation and use of equipment and products
  • Improve your awareness of common decontamination practices, and the setting up and cleaning down of workstations
  • Recognise the impact of industry practices on infection prevention and control

Who should attend:

Local authority officers involved in the implementation of the mandatory licensing scheme in Wales. In particular those undertaking inspections of licence holders, as well as Public Health Wales health protection staff involved in the response to cases and outbreaks of infection associated with special procedures. 

  • Environmental Health Practitioners
  • Environmental Health Technicians
  • Licensing Officers
  • Public Health Wales health protection professionals

CPD: 7 hours

Event partner:


Supported by:

Clare Ward

Clare Ward, board member at British Acupuncture Federation (BAF) and Association of Acupuncture Clinicians (ACC). BAF draws together acupuncture practitioners under one umbrella with robust standards and codes of safe clinical practice and professional conduct. Clare is also on the board of the most dynamic membership body for acupuncturists in the UK. She has been a practicing acupuncturist for 18 years and has a busy practice in North Oxfordshire. Clare’s clinical experience, as well as interacting with members and associations on a daily basis, makes her uniquely positioned to understand safety issues of practising acupuncture and the UK wide experiences of licensing premises and acupuncturists.

David Angeles

David Angeles, Professional Piercer and Safety Advocate at UK Association of Professional Piercers (UKAPP). With extensive training and certification, David ensures the highest standards of hygiene and safety in body modification procedures. Trusted by clients and regulators alike, David combines artistic flair with meticulous attention to detail, making him the go-to choice for safe and stunning body modifications. David is President of UKAPP, a non-profit, voluntary organisation dedicated to spreading knowledge of safe piercing practices, up-to-date education for both industry professionals and the public and offer piercers the chance to become a member by upholding the highest standards in their working environments. UKAPP also aims to create a peer review network for piercers and protect the piercing industry as a whole by giving it a voice.

Dee Matthews

Dee Matthews, Tattoo Artist at Borth Tattoo. Dee is a veteran tattoo artist. Her experience spans old-school history to the latest developments in technical tattoo equipment and legislation. She took a break from tattooing during her years as an airline pilot flying 747s for British Airways. These days, she tattoos part-time. She keeps trying to retire, but her clients keep wanting to be tattooed! Dee is currently undertaking an MA in Fine Art at Central Saint Martins University of the Arts London.

Denise Thompson

Denise Thompson, Medical Liaison officer at the United Kingdom's Association of Professional Piercers (UKAPP). Denise has over 23 years’ experience in the Body Piercing industry. Alongside this experience, she has also worked as a senior healthcare assistant for the NHS and student nurse.

Ffion Hughes

Ffion Hughes, Founder, The Little Wren. In 2008, while applying for a master’s degree in art psychotherapy, Ffion worked as a mental health advocate for vulnerable and end-of-life patients. Having seen the effects intense treatments were having on the patient’s confidence, Ffion realised that a career in micropigmentation was the right way forward. Alongside running a successful tattoo company, in 2014 Ffion applied for a paramedical course in Spain/Liverpool. She then began offering more advanced reconstructive cosmetics and continued developing her knowledge as a skin specialist. This dedication and passion has allowed Ffion to help clients worldwide, earning numerous awards including a pending doctorate (PhD) in skin and scar reformation.

Kathryn Darwin

Kathryn Darwin, Commercial Business Manager, Studex UK and ROI. Kathryn joined Studex in 2002 and has worked throughout the business that services piercing partners, from independent salons, jewellers and pharmacies through to large retail chains. Having started in a business development role before working as a Sales and Training Consultant, Kathryn is passionate about Studex’s HABIA-endorsed training programme for piercing and the ongoing support provided to partners. Working with local authorities and local government for the registration and licensing of cosmetic piercing, Kathryn is dedicated to promoting compliance and best practices within the Studex training programmes and promoting safe piercing.

Mark Elliott

Mark Elliott CEnvH FCIEH, President, Chartered Institute of Environmental Health (CIEH). Mark took up the position of CIEH President on 1 January 2024. Mark has previously served as both a Trustee and Chair at CIEH; he has been a member since 1978 and is now retired, with his most recent employment having been as Head of Public Protection at Pembrokeshire County Council. Prior to this, he was an Environmental Health Practitioner at a number of Welsh local authorities. He has also served as Chair of Environmental Health Wales and as a member of OFCOM’s Advisory Committee for Wales.

Dr Sarah Jones

Dr Sarah Jones, Senior Environmental Health Advisor, Welsh Government. Sarah has over 35 years’ experience as an Environmental Health Officer. She started her career as a district EHO South Wales. Upon completion of her Masters in Public Health she took a lecturing role at Cardiff Metropolitan University. She then moved into the private sector for eight years and after completing her PhD, she returned to local government where she worked as a Team Manager in Communicable Disease and Health and Safety, Shared Regulatory Services. Since 2018, she has been on secondment to Welsh Government leading on the implementation of Part 4 of the Public Health (Wales) Act 2017. She has been working with local authorities, industry and public health partners to prepare for the implementation of the Mandatory Licensing Scheme for Special Procedures.

William Roberts

William Roberts, Chief Executive of the Royal Society for Public Health (RSPH). Previously William has been a senior leader in the NHS across roles in public health, commissioning, strategy, transformation and planning. He is a registered nurse who has worked in both hospital and community services, and as a nurse specialist in tuberculosis and HIV. William is a Non-Executive Director of Housing 21 and was previously a Non Executive Director of POBL and Deputy Chair at Terrence Higgins Trust. He brings a wealth of experience across public health and inequalities from the healthcare, charity sector, social care, housing, local government and further education.

Accommodation for the night of Tuesday 30 April can be booked via reception on 01597 823700 or by sending an email to [email protected] quoting Group ID: 1959 to secure a discounted rate for the Classic Standard Room (£109.00). You will need to confirm if you wish to upgrade to a Classic Plus room (£119.00). Please note classic standard rooms are available on a first come first served basis. Once they are sold out, only upgraded rooms will be left available.

Terms & Conditions

Cancellation Policy on individual reservations; Deposit is non-refundable administration fee which is credited on a successful arrival. Individual reservations cancelled within 14 days prior to arrival are charged at 60%. Thereafter any cancellations received within 14 days prior to arrival are charged at 100% unless otherwise agreed with the Sales Manager.

If guests have any concerns/questions about their booking made or the rates, please send an email to [email protected] and the issue will be resolved.

Supported by:

Royal Society for Public Health

Established in 1856, Royal Society for Public Health (RSPH) is an independent campaigning and educational charity dedicated to improving and protecting the health of the public – both in the United Kingdom and around the world. Our Membership includes thousands of healthcare professionals, food safety specialists, environmental health experts, policy makers, academics, students and many other people from all walks of life, who share one thing in common - we care passionately about protecting the public's health. To help fund our work - and safeguard our independent voice - we offer a variety of services that contribute in different ways to fulfilling our mission. These include educating people directly, Training them in their workplaces or schools, publishing our respected peer-reviewed journals (Public Health and Perspectives in Public Health or by providing Accreditation for third-party health campaigns and training programmes. Significantly, we are also the UK's leading OFQUAL/CCEA and Qualifications Wales regulated Qualifications Awarding Organisation in the field of public health. Every day, hundreds of thousands of RSPH Qualified professionals fulfil vital roles - quietly and without fanfare - in communities the length and breadth of the country.


Since 1976, STUDEX has been the global manufacturing and design leader for ear piercing systems and studs, hypoallergenic sterilized fashion earrings, and aftercare products. Signifying trust and safety for over 45 years, STUDEX is recognised as the world’s largest manufacturer of Piercing equipment, dedicated to designing products with the safety of both the operator and customer in mind. Piercing jewellery is pre-sterilised and loaded without contact, with piercing instruments, System 75 and the Medisept Nose Piercer, manufactured to FDA medical device standards in Los Angeles. With an established training programme and Primary Authority assurance, Studex offers partners support at every level. Built on expertise, Studex offers Piercing You Can Trust™.

Stiletto Piercing Supplies

Patrick was the first Elected President of the Association of Professional Piercers (APP). His board set up many of the building blocks the APP still uses today. He has been a professional piercer for over 34 years. He trained health inspectors in the State of Ohio for 25 years and conducted over 60 classes. Patrick had a hand in writing laws and rules and regulations for over 10 states in the USA. He is now the President of Stiletto Piercing Supply; they are the leader in presterilized piercing products. Their products now allow you to pierce without needing an autoclave.


Caflon Professional Ear Piercing – The Safer Way to Pierce Ears

“Piercing All Over The World”

At Caflon we manufacture one of the most widely recognisable ear piercing systems in the world.

For nearly 50 years Caflon has been synonymous with producing the highest quality ear piercing equipment for clients worldwide.  We are committed to providing Safe Ear Piercing, adhering to rigorous health and safety standards for both products, customers and employees.

The British are known for their design and engineering excellence. Some of the finest products in the automotive, medical and manufacturing world come from the United Kingdom. At Caflon our British heritage is reflected in the superior quality of every ear piercing component we make. From our precision instruments and piercing studs, to our after piercing care and Retail Range; Caflon utilises advanced eco-friendly manufacturing technology to create the safest ear piercing systems at affordable prices.

British Acupuncture Council (BAcC)

We are the British Acupuncture Council (BAcC) – the UK’s largest, member-led, professional body for traditional acupuncturists.

We have nearly 3,000 members. We're governed by an elected Governing Board and driven by a specialist staff team.

Our members belong to an accredited register, regulated and approved by the Professional Standards Authority for Health & Social Care (PSA). The PSA protects the public by overseeing the regulation and registration of healthcare professionals - including statutorily regulated professions, such as the Nursing and Midwifery Council, and Accredited Registers like the BAcC. This offers a quality mark for high standards of training, safe practice and professional conduct.


The Qualification Council For Cosmetic Procedures (QCCP) was formed to deliver competency-based qualifications developed specifically for aesthetic treatments and special procedures. All their qualifications are regulated by the Royal Society for Public Health (RSPH). They are currently working in partnership with the majority of Local Authorities in Wales delivering the RSPH Level 2 Qualification in Infection Prevention and Control for the forthcoming licensing scheme and offer a verity of course options including a fully online course and classroom courses.


UKAPP is a non-profit, voluntary organization dedicated to spreading knowledge of safe piercing practices, up to date education for both industry professionals and the public and offer Piercers the chance to become a member by upholding the highest standards in their working environments. We also aim to create a peer review network for Piercers and protect the piercing industry as a whole by giving it a voice.

The Little Wren

We look into every aspect of well-being and healing here at The Little Wren Family. We have different services designed to help you find your confidence, grow professionally, nourish your body, relax & heal, and help support women through our trust. Please explore all the services we offer here at The Little Wren: https://thelittlewrenclinic.com/ 


As a veteran owned business, our safety and environmental consultancy services are delivered proportionately and objectively by an army of training and compliance professionals covering the length and breadth of the UK.

Additionally, we provide manufacturers with UK Responsible Person (UKRP) services and clients with Laser Protection Advisor (LPA) services.


We believe that a healthy lifestyle does not have to be difficult. Our GP consultation and testing services can play a pivotal role in monitoring specific aspects of health and wellness. They check a variety of health characteristics and provide key insights that can help empower people to plan their personal health and wellness journey, our qualified wellness practitioners are there to support them along the way.




The Metropole Hotel & Spa, Llandrindod Wells

The Metropole Hotel & Spa, Temple Street, Llandrindod Wells, LD1 5DY

Hot air balloons in the sky

General election campaign

We are spearheading a campaign to place environmental health at the forefront of the agenda for prospective parliamentary candidates.